We would be happy to email you a copy of the following articles. Simply click on the article(s) you are interested in and click Send from your email client. We will send it (them) out right away. Thanks for your interest.

Selected Articles

“Charting your Firm’s Course into the Future”, Legal Administrator, Fall 1986

“Charting Your Firm’s Future Course”, Strategies magazine, Legal Marketing Assn., September 2002

“Developing Organizational Empowerment”, American Lawyer, December 1995

“Do Potential Synergies Actually Lead to Enhanced Revenue?”, Of Counsel magazine, January 2002

“Does Your Firm Measure Up? Creating Client Satisfaction Surveys that Make a Difference", Legal Management,  Sept –  Oct, 1998

“Fighting Fire with Fire – How Some Firms are Warming to MDPs”, Legal Management, July/August 2000

“Gaining Strategic Advantage by Listening”, ALA - Chicago Chapter Newsletter, December 1996

“How to Design an Effective Client Survey”, National Law Journal, June 17, 1991

“How to make an Ordinary Retreat Exceed Expectations”, Massachusetts Lawyer, April 3, 1995

“Is your Compensation System Hindering Your Marketing?”, NALFMA Newsletter, June 1993

“Law Firm Management : What’s it worth?” Massachusetts Lawyer Weekly, July 2, 1995

“Law Firm Planning...the Case for Starting Small”, Legal Administrator, November 1988

“Leadership Conduct: How Managing Partners Orchestrate Effective Governance to Drive Success”, Legal Management, May/June 2004

“Managing Branch Offices Requires Creative Effort”, National Law Journal, September 28, 1992

“Mergers that Click”, Legal Management, May/June, 2001

“Merging Firms Ahead – Law Firm Mergers of Equals”, Legal Management, May/June, 1998

“Mid-Sized Firms That Took the Merger Plunge”, Of Counsel magazine, January, 2004

“Practice Group Planning - The New Frontier”, Legal Management, March 1995

“Practice Group Planning: Keeping Strategic Planning Relevant", ALA Advantage,  January 1997

“Practice Groups Get with their Own Program First”, Boston Business Journal, January 17, 1997

“Recruiting Law Firm Managers from Business”, American Lawyer, September 1988

“Surveys Can Forge Consensus”, National Law Journal, April 6, 1992

“Taking the Extra Step with Client Surveys”, Boston Business Journal, May 2, 1996

“The Administrator Evolution – Challenges for the New Millennium”, Legal Management, Jan/Feb 2001

“The Administrator of the 1990s--a New Breed?”, Legal Economics, January 1989

“The Administrator’s Quick Reference Guide to Law Firm Strategic Planning” (with S. Brashear), published by the Association of Legal Administrators, 1995

“The Changing Role of the Large Firm Administrator”, Legal Management, December 1993

“To Merge or Not to Merge – That is the Question”, Capital Connection magazine, ALA, June, 2002

“Where Do You Want to Go?”, Legal Management, November/December, 2002